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Adventure Vacations East Africa
Adventure Vacations East Africa
Adventure Vacations East Africa
Adventure Vacations East Africa
Adventure Vacations East Africa

Day 01 : Kigali

Arrival in Kigali (suggested arrival no later than 12:00hrs). Met on arrival at airport and transferred to Kigali. Briefing on your safari. After lunch, depart forGorilla Safari in Bwindi, Uganda Volcanoes National Park (PNV) at 2pm. The journey north goes through the beautiful terraced hillsides that characterise much of Rwanda's landscape, gradually climbing to the base of the awesome Virunga volcanoes, sometimes with as many as five peaks visible.

Overnight: Volcanoes Virunga Lodge (D)

Day 02 : Parc National des Volcans

Gorilla tracking in Parc National des Volcans (subject to permit availability at the time of booking). Tracking the gorillas through the light mountain forest on the slopes of the Virungas is a magical experience. If you are lucky you can get to the gorillas, spend an hour with them, and be back at the base in time for a late lunch! Some gorilla families however are more elusive, and tracking can take a full day, especially when it is wet and muddy. Max group size 8 whilst tracking the gorillas and can take between 4-8 hours. In the afternoon relax back at the lodge and enjoy its magical setting.

Overnight: Volcanoes Virunga Lodge (B/L/D)

Day 03 : Parc National des Volcans

Either go gorilla tracking again in Parc National des Volcans (on payment of supplement at time of booking), or visit the golden monkeys or drive to Gisenyi, visit Ros Carr's orphanage and Lake Kivu or climb the Visoke/Muhavura volcanoes, or trek to Dian Fossey's grave, or visit the local school, community projects or walk to Lake Bulera.

Day 04 : Depart

Leave for Kigali. Time permitting; go for a tour of the city including a visit to the market, a pottery project, handicraft shops and the genocide memorial. Transfer to Kigali International airport for your return flight home

Reservations and Payment

We strongly advice that when booking your holiday direct with Adventure Vacation East Africa Ltd. or with your travel agent, please quote the tour name or your own specialized itinerary, intended date of arrival and departure, total number of nights and days, number of people traveling in your party, sleeping arrangements and flight details if already confirmed.

High season holidays in Kenya and Tanzania, i.e. July - October and January - March should be booked as early as possible (1 year- 4 months) to maximize chances of getting your choice of accommodation and destinations.

A complete Tour Participant Agreement will be forwarded at time of deposit or upon request. The Tour Participant Agreement outlines all of the terms and conditions pertaining to a tour booking, including necessary limitations on our liability. All services and prices are subject to change without notice. Itemized cost breakdowns are not available. Following full payment, final travel documents will be sent approximately two weeks prior to international departure.

Deposits and Payments

A Deposit of 30% is required at the time of confirmation and the balance at least 35 days before the tour begins. We will receipt your money, thereby confirm our safari. If a reservation is made within 30 days of departure, the entire amount must be made at the time of confirmation.

For reservations made within 90 days of departure, the entire tour cost must be paid at the time of booking. We accept payment by American Express, Visa, MasterCard, Discover and personal or travel agency check. In some cases, a tour design fee will apply. Additional deposits may be required for certain destinations or for travel during peak holiday dates.

Cancellation Policy

All deposits are non-refundable. Refunds of final payment will be honored as follows:

  • Between 61-90 days of scheduled tour departure: 75% refund
  • Between 31-60 days of scheduled tour departure: 50% refund
  • 30 days or less prior to scheduled tour departure: No refund

Penalties and fees imposed by our suppliers may be additional and, if imposed, will be deducted from the above refunds, if any. A change of trip date or change of travel destination(s) will be treated as a cancellation and cancellation fees may apply.

Alteration of Tour

The right is reserved to alter any route or arrangement, to cancel the operation of any scheduled tour should conditions so necessitates. The right is also reserved to decline, accept or retain any member of a tour at any time. Should you fail to join a tour, join it after departure of leave prior to completion; no tour fare refund can be made.

Transfer of Booking

In the event you are unable to travel due to extraordinary circumstances, we may transfer your booking to another party provided the arrangement remain the same and if suppliers (airlines, hotel, etc) are all ready to accept the transfer.

Mode of Payment

All prices are quoted US dollars and or Kshs. for residents. You may pay by cash, telegraphic transfer or cheque to Adventure Vacation East Africa Ltd. Limited, or to your travel agent. Foreign currency cheques and payment by credit card may be accepted at the current dollar buying rate. Cheques may incur Manager’s Discretion service charge.

Transport

Mode of transport and type of vehicles to be used will be dependent on the number of clients and the route taken based on specifications of the chosen itinerary. Competent and experienced English speaking driver/guides are provided.

Accommodation

Most lodges and tented camps offer twin or double bed rooms with private bathrooms. Single rooms may be available with the payment of a single room supplement fee but not always guaranteed. Some facilities have available double beds upon request.

Tour Price

Tour prices quoted are inclusive of all transportation as per the itinerary, park entrance fee, permits where applicable and driver’s allowances and third party insurance. The rates are not inclusive of accommodation and meals while in Kampala unless stated, traveler’s insurance, local departure taxes, visa fees, gratuities, sodas and alcoholic beverages, telephone calls, laundry and other personal expenses.

Traveler’s Insurance

We recommend that you buy travel insurance through your agent before coming to East Africa, but local evacuation coverage is available in the unlikely event of a medical emergency while out in the bush. Please request for this service at the time of booking.

Liability

Bookings are accepted on the specific condition that and its agents act only as agents of passengers in all matters relating to hotel/lodge accommodation, tours transport, etc. we shall not be liable for injury, delay loss or damage in any manner whatsoever. Adventure Vacation East Africa Ltd.. reserves the right to employ subcontracts to carry out all or part of the services agreed to be supplied. Adventure Vacation East Africa Ltd..'s liability to passengers carried in its own vehicles is governed by the respective laws of the country in which the cause of action arises. Finally, whilst every care is taken, Adventure Vacation East Africa Ltd.. cannot be held responsible for loss or damage to baggage.

Complaints/Refunds

If the Client has a complaint/refund query about any aspect of his/her holiday it should be reported immediately to Adventure Vacation East Africa Ltd.'s available representative who will do whatever he/she can do during the safari. If the problem is not resolved to the client’s satisfaction any further complain/refund query should be made by the client in writing to Adventure Vacation East Africa Ltd. not later than 30 days upon completion of the holiday. Failure to do this, no claim may be brought against Adventure Vacation East Africa Ltd. There will be no refund on unutilized services.